Refund policy

We know how exciting it is to receive your KeJoy, and we want them to arrive in the best possible condition! While we are unable to offer refunds for melted glaze during the summer months, rest assured that our donuts remain completely safe to enjoy, even if their appearance is affected by heat exposure.

For customers who want extra protection against warm weather, overnight shipping is available for an additional cost at checkout! 

For more details on shipping, please refer to the full shipping policy.  

If you have any questions or concerns, our team is always here to help. Contact us at contact@kejoy.co, and we’ll do our best to make sure you have a great experience.