Treat us like the VIPs we are! Pop us in the fridge when we arrive, or throw us in the freezer if you want to save us for later. (We won’t take it personally!)

No sweat! If the ice packs show up unfrozen, no worries—our vegan donuts are tough cookies. They can handle 3-4 days without refrigeration, so enjoy them at your leisure!

From the day they're delivered, our donuts are good for 90 days refrigerated or 6 months frozen—giving you plenty of time to savor every bite of joy!

We’re always up for a road trip! Toss us in your bag with the reusable ice pack; we’ll be ready when you are. Pro tip: You’ll be the envy of every hiker munching on dry energy bars. Donut > chalky snacks. 

Share your donut-fueled adventures and tag us on social media @kejoy.co!

Click Here to access our subscription portal with the email address you used when signing up for a subscriptions

Yes, all our donuts are made with non-GMO ingredients. We prioritize natural, wholesome ingredients to ensure you enjoy a snack that's both delicious and good for you. No funny business here!

Absolutely! Our donuts are 100% vegan, made without any animal products, and are perfect for those following a plant-based diet.

Yes, our donuts are gluten-free and produced in a certified gluten-free facility, making them an excellent choice for those with gluten sensitivities. Enjoy our tasty treats without worrying about gluten!

We always recommend consulting your doctor, but our donuts contain less than 2g of naturally occurring sugar and only 6g of net carbs - making them low on the glycemic index.

Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your order’s journey directly through FedEx.

Absolutely! Whether it’s a birthday, celebration, or just to say “you donut know how much I appreciate you,” we’ve got you covered.

Orders are processed every Monday, with a cut-off time of Sunday at midnight.

Standard FREE shipping is via FedEx 2-Day Express (excluding PO boxes) with two ice packs included to ensure swift and quality delivery. Read more about our Shipping Policy HERE (will link to full Policy from Footer on new site)

Hot temps may make our glaze a little melty, but trust us—they still taste amazing. We take every precaution, but Mother Nature loves to keep things interesting!

We want you to love your KeJoy donuts! If you’re not completely satisfied, please contact our customer support team at contact@kejoy.co. While we don’t offer refunds for dissatisfaction, we’re here to help with any concerns or issues you might have and will do our best to ensure a positive experience.

If you have any questions or concerns, please email our customer support team at contact@kejoy.co for assistance.

Yes, we offer bulk orders for businesses and events. Contact us at contact@kejoy.co for more information and pricing.

Yes, you choose the quantity and the flavors in your shipment with our bundle options!

If you receive a damaged or incorrect order, please contact our customer support team at contact@kejoy.co within seven days of receiving your package. We’ll assist you in resolving the issue.